Last Updated: September 2025
Welcome to CritterQuest. These Terms of Service ("Terms") govern your access to and use of the CritterQuest mobile application (the "App") and related services (collectively, the "Service").
By downloading, installing, accessing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the App.
We may update these Terms from time to time. Your continued use of the App after changes become effective constitutes acceptance of the updated Terms.
CritterQuest is a mobile application that allows users to:
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.
To use certain features of the App, you must create an account. When creating an account, you agree to:
You must be at least 13 years old to create an account. If you are under 18, you represent that you have your parent's or guardian's permission to use the App.
We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
You may delete your account at any time through the App settings. We reserve the right to suspend or terminate your account if you violate these Terms or engage in any fraudulent, abusive, or illegal activity.
You retain ownership of any content you submit to the App, including:
By submitting content to the App, you grant us a worldwide, non-exclusive, royalty-free license to:
This license continues even after you stop using the App, unless you delete your account and content.
You agree not to submit content that:
We reserve the right to review, modify, or remove any content that violates these Terms or is otherwise objectionable, without prior notice.
You agree to use the App only for lawful purposes and in accordance with these Terms. You agree not to:
The App may request access to your device's location services. Location data is used to:
You can disable location services at any time through your device settings. Some features may be limited if location services are disabled.
You are responsible for ensuring that sharing location data does not compromise your safety or privacy.
The App, including its design, features, functionality, and content (excluding user-submitted content), is owned by CritterQuest and protected by copyright, trademark, and other intellectual property laws.
The App may include content from third parties, including:
Such content is used in accordance with applicable licenses and terms. We respect intellectual property rights and expect our users to do the same.
We grant you a limited, non-exclusive, non-transferable license to use the App for personal, non-commercial purposes in accordance with these Terms.
Your use of the App is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using the App, you consent to the collection and use of your information as described in the Privacy Policy.
The App may collect diagnostic, crash, and usage data (such as performance metrics) to help us improve the Service.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
We do not guarantee the accuracy of wildlife identification, sighting locations, or species information. Users should verify information independently when making important decisions.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, CRITTERQUEST AND ITS AFFILIATES SHALL NOT BE LIABLE FOR:
OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE PAST 12 MONTHS, OR $100, WHICHEVER IS GREATER.
Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability, so some of the above may not apply to you.
You agree to indemnify, defend, and hold harmless CritterQuest and its affiliates from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
We may terminate or suspend your access to the App immediately, without prior notice, for any reason, including if you breach these Terms.
Upon termination:
You may terminate your account at any time by deleting it through the App settings.
We reserve the right to modify these Terms at any time. We will notify you of material changes by:
Your continued use of the App after changes become effective constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the App and delete your account.
The App may integrate with or link to third-party services, including:
Your use of third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the practices of third-party services.
Use of these third-party services is subject to their own terms and privacy policies, and we are not responsible for their content or practices.
If you have a dispute with us, you agree to first contact us to attempt to resolve the dispute informally. If we cannot resolve the dispute within 60 days, you agree to resolve it through binding arbitration, except for claims that qualify for small claims court.
You waive any right to participate in a class-action lawsuit or class-wide arbitration against us.
These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. You agree that the courts of England and Wales shall have exclusive jurisdiction over any disputes arising from or relating to these Terms.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and CritterQuest regarding the use of the App and supersede all prior agreements and understandings.
If you have any questions about these Terms, please contact us:
Support: critterquest.help@gmail.com