Privacy Policy

Last Updated: September 2025

1. Introduction

Welcome to CritterQuest ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience while using our mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By using CritterQuest, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not download, install, or use the App.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

2.2 Animal Discovery Data

We collect and store information about:

2.3 Sighting Data

When you create a sighting, we collect:

2.4 Usage Information

We automatically collect certain information about your device and how you interact with the App, including:

2.5 Location Information

We collect location information only when you:

You can disable location services at any time through your device settings or within the App.

3. How We Use Your Information

We use the information we collect to:

4. Lawful Basis for Processing

Under applicable data protection laws, including the General Data Protection Regulation (GDPR), we process your personal information based on the following lawful bases:

4.1 Contract

We process your information to perform our contract with you and provide the App's core services, including:

4.2 Consent

We process certain information based on your explicit consent, including:

You can withdraw your consent at any time by adjusting your device settings or App preferences. Withdrawing consent will not affect the lawfulness of processing before the withdrawal.

4.3 Legitimate Interests

We process certain information based on our legitimate interests in:

We balance our legitimate interests against your privacy rights and will not process your information if your interests override ours.

4.4 Legal Obligation

We may process your information to comply with legal obligations, such as responding to valid legal requests or court orders.

5. Data Storage and Security

Your data is securely stored using:

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

7. Your Rights and Choices

You have the following rights regarding your personal information:

To exercise these rights, use the features available in the App or contact us using the information provided below.

8. Children's Privacy

CritterQuest is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the App, you consent to the transfer of your information to these countries.

If you are located in the European Economic Area (EEA), we ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

10. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

You are advised to review this Privacy Policy periodically for any changes. Your continued use of the App after changes become effective constitutes acceptance of the updated policy.

12. Third-Party Services

The App uses the following third-party services that may collect information:

We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Support: critterquest.help@gmail.com

We will respond to your inquiry within 30 days.

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which CritterQuest operates, without regard to its conflict of law provisions.