Last Updated: September 2025
Welcome to CritterQuest ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience while using our mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By using CritterQuest, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not download, install, or use the App.
When you create an account, we collect:
We collect and store information about:
When you create a sighting, we collect:
We automatically collect certain information about your device and how you interact with the App, including:
We collect location information only when you:
You can disable location services at any time through your device settings or within the App.
We use the information we collect to:
Under applicable data protection laws, including the General Data Protection Regulation (GDPR), we process your personal information based on the following lawful bases:
We process your information to perform our contract with you and provide the App's core services, including:
We process certain information based on your explicit consent, including:
You can withdraw your consent at any time by adjusting your device settings or App preferences. Withdrawing consent will not affect the lawfulness of processing before the withdrawal.
We process certain information based on our legitimate interests in:
We balance our legitimate interests against your privacy rights and will not process your information if your interests override ours.
We may process your information to comply with legal obligations, such as responding to valid legal requests or court orders.
Your data is securely stored using:
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
You have the following rights regarding your personal information:
To exercise these rights, use the features available in the App or contact us using the information provided below.
CritterQuest is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the App, you consent to the transfer of your information to these countries.
If you are located in the European Economic Area (EEA), we ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.
We retain your personal information for as long as your account is active or as needed to provide you with services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
We may update this Privacy Policy from time to time. We will notify you of any changes by:
You are advised to review this Privacy Policy periodically for any changes. Your continued use of the App after changes become effective constitutes acceptance of the updated policy.
The App uses the following third-party services that may collect information:
We are not responsible for the privacy practices of these third-party services. We encourage you to review their privacy policies.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Support: critterquest.help@gmail.com
We will respond to your inquiry within 30 days.
This Privacy Policy is governed by and construed in accordance with the laws of the jurisdiction in which CritterQuest operates, without regard to its conflict of law provisions.